Shopping Information
Q: What types of digital marketing products do you offer?
A: We specialize in a wide range of digital marketing products designed to elevate your online presence. Our offerings include SEO toolkits, social media strategy guides, content creation templates, email marketing plans, and more. Each product is crafted to help you achieve measurable results in your marketing efforts.
Q: Can I preview digital marketing products before purchasing?
A: Yes! We provide sample previews for most of our digital marketing products. These previews give you a glimpse of the content and quality of our tools and resources, ensuring you make an informed decision before your purchase.
Q: What sizes are available for your t-shirts and hats?
A: Our t-shirts and hats come in various sizes, from Small to XX-Large. You can find a detailed sizing chart on each product page to help you select the perfect fit.
Q: How should I care for my merchandise to ensure it lasts?
A: To keep your merchandise in top condition, we recommend washing t-shirts in cold water with similar colors and tumble drying on low. Hats should be spot cleaned with a mild detergent. Avoid using bleach or ironing the print areas to preserve the design quality.
Payment Information
Q: How long does shipping take for physical merchandise?
A: Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 2-3 business days, with standard shipping taking an additional 3-5 business days. Expedited shipping options are available for an additional fee.
Q: What is your return policy for digital products and merchandise?
A: Due to the nature of digital products, all sales are final, and we cannot accept returns. However, if you encounter any issues with your digital product, please contact us for support. For merchandise like t-shirts and hats, we accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please refer to our return policy page for more details.
Q: Do you offer international shipping for merchandise?
A: No, we currently do not offer international shipping for our merchandise. We are always looking to expand our services, so please stay tuned for any future updates regarding shipping options.
What Shipping Methods Are Available?
A: We strive to make your shopping experience as convenient as possible, which is why we accept a wide range of payment methods. Currently, you can complete your purchase using major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, Venmo and debit cards with a Visa or MasterCard logo. Our secure checkout process ensures that your payment information is kept safe and confidential at all times.
Q: How can I get support if I have questions or issues with a product?
A: Our customer support team is here to help! You can reach us through the contact form on our website, via email, or by phone. We strive to respond to all inquiries within 24 hours.
Q: Do you offer discounts or promotions?
A: Yes, we periodically offer discounts and promotions on both our digital marketing products and merchandise. The best way to stay informed about our latest deals is to subscribe to our newsletter or follow us on social media.
Q: How should I contact you if I have any questions?
A: If you have any questions or need assistance, we’re here to help! You can reach out to us in several convenient ways:
- Email: Send us an email at demetrio@atxwebdeveloper.com, and we’ll get back to you within 24 hours.
- Contact Form: Fill out the contact form on our website, and our customer service team will respond as quickly as possible.
- Social Media: Message us on our social media platforms for a prompt reply.
We’re committed to providing you with the support you need, so don’t hesitate to contact us with any queries you may have.
Q: How can I cancel or change my order?
A: We understand that sometimes plans change, and you may need to cancel or modify your order. If you wish to cancel or make changes to your order, please contact us as soon as possible. For digital marketing products, changes or cancellations can be made before the product download link is sent. For merchandise like t-shirts and hats, please reach out within 24 hours of placing your order. While we cannot guarantee that we’ll be able to modify your order once it’s been processed, we’ll do our very best to accommodate your request. You can contact our customer service team via email or phone, available on our website’s contact page.